To the original purchaser only, Rental Software.com, LLC warrants that the magnetic CD on which the software is recorded is free from defects in material and workmanship of use and service under normal conditions for a period of thirty (30) days from the date of purchase.  If during the thirty (30) day period a defect should occur, the licensee's sole remedy is to return the magnetic CD and a copy of the purchase receipt to Rental Software.com, LLC and the magnetic CD will be replaced without any charge.

Landlord's Cash Flow Analyzer ^®, and all previous versions, are provided on an as is basis without any warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.  All risk as to the quality, accuracy, and performance of the program is assumed by the original purchaser.  Rental Software.com, LLC, its software suppliers, distributors, dealers, and authors in no event shall be held liable for any damages, direct, incidental, or consequential, such as, but not limited to, loss of anticipated profits, benefits, use, or data resulting from the installation or use of the software, or arising out of any breach of any warranty.  Rental Software.com, LLC in no way recommends the purchase or investment in any real estate property.

Rental Software.com, LLC remains the sole owner of this program and hereby grants to the original purchaser a nontransferable, nonexclusive license to use the software and related documentation subject to the terms and conditions of this license agreement. This program is copyrighted in the United States with all rights reserved.  The customer may not copy the software or user's guide, or use the software on more than one computer at a time. Rental Software.com, LLC retains the right to terminate this license agreement without notice upon breach of this agreement.

RETURN POLICY

We offer a 30-day refund policy that you will be 100% satisfied or we will refund your purchase price.   Unfortunately, we can not refund shipping and handling fees.  The 30-day period begins upon the date of download.

You must sign a Letter of Intellectual Property Destruction and we must receive it from you within the 30-day period along with any software materials you received from us.  Email or fax copies will not be accepted.   (click here for letter)  Proof of delivery is suggested.

International Orders:  There are no refunds for international orders unless you have purchased the Canadian or Australian version.  Canadian & Australian versions have the same money-back guarantee as the US versions.  Our US version is designed using United States principles of taxation.  You may, however, be able to modify the spreadsheet to suit your particular situation.

All returns must be pre-authorized. Refunds will not be made on unauthorized returns. You must get authorization prior to returning purchased material. You must contact us in advance or you will jeopardize your timely request for a refund. We recommend all returns be sent with proof of delivery.

If you purchased the software from one of our partners, then you MUST have them process your refund.  We will NOT have records of your purchase and, as a result, will not be able to honor your request.   Returning the item to us will only delay your refund, and it may jeopardize it if the software is not returned to the vendor within the specified period.

Thank you,

Rental Software.com LLC

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